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CHECK-IN PROCEDURES FOR
PONO KAI RESORT
4-1250 Kuhio Hwy., Kapaa, HI 96746
CHECK-IN TIME IS 3 PM AND CHECK-OUT IS AT 10 AM.
Property enhancement notice:
Portion of the Pono Kai Resort is currently undergoing interior refurbishment. Please contact 808-879-2778 ext. 1 should you have any questions. The following schedule have been provided: 2016 (Phase 1) 4-4-16 to 7-2-16 Building G 2017 (Phase 2) 2-4-17 to 5-20-17 Building A 4-8-17 to 7-1-17 Building B
CHECK-IN PROCEDURES & DRIVING DIRECTIONS
Property runs on an electronic lock system or a lock box system (with a room key located in the lock box) for all check-ins. Please stop at the Front Desk to get your parking pass and pool key. The Front Desk is open 24 hours.
Arrivals before 5:00 PM Monday – Friday, or before 4:00 PM on Saturday – Sunday please drive directly to the Pono Kai Resort. When you arrive at the property, please call our Guest Service Center at 808-874-5151.
Arrivals after 5:00 PM Monday – Friday, or after 4:00 PM on Saturday – Sunday please drive directly to the Pono Kai Resort and call 808-264-2454 or 800-841-9776, and our after-hours staff member will assist with your check-in.
NOTICE FOR LATE ARRIVALS: our after-hours contact person is checking-in numerous guests who may have arrived on your same flight and are calling him at the same time. If you reach a busy signal, please leave a message and he will return your call in the order it was received.
Directions from Lihue Airport
(Drive time approx. 19 minutes):
1. Head northwest on Ninini Point St toward HI-51/Kapule Hwy (1.1 mi)
2. Turn right at HI-51/Kapule Hwy (2.1 mi)
3. Slight right at HI-56/Kuhio Hwy; Continue to follow Kuhio Hwy (5.6 mi)
4. Turn right at Pono Kai Resort entrance (4-1250 Kuhio Hwy.)
5. Turn right in parking lot
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For reservations, call toll free: 1-800-367-5242
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|Condominium Rentals Hawaii
362 Huku Li‘i Street, Suite 204
Kihei, Maui, Hawaii, USA 96753
Toll free USA:: 1-800-367-5242